Muneeb Ullah
PRINCE2® & Agile Certified IT Project Manager | 40+ Projects Delivered with Precision and Passion
About Me
My belief is that project management is happening around us at all times, we’re just not aware of it. For example, planning a vacation, making dinner or fixing the house all incorporate elements of project management such as gathering requirements, stakeholder management, budget management, etc.
There have been many experiences in my life where I had to use project management frameworks to accomplish a goal. I’m confident in my intuitive understanding of core project management values and the ability to apply the frameworks in a professional setting.
Certifications
➔ Google Project Management via Coursera
Dec 2021 – Jan 2022
- How to effectively initiate a project for success
- Putting a plan together to achieve the goals set out for the project
- Managing and executing out a plan once set
- What Agile is and how project management fits in
- Real world applications of principles taught in the course
Portfolio
UGC, Ratings & Reviews
UGC, Ratings & Reviews on Websites
led the implementation of the company’s User Generated Content (UGC) platform for major global clients. UGC is a powerful tool for e-commerce, as it provides authentic customer testimonials, reviews, and social content that significantly impacts purchasing decisions.
Agile/Uml Diagram
Salon Website Redesign
Gathered requirments from the customer and outlined how the system should behave based on those requirements. This document includes UML diagrams to better help visualize what needs to be accomplished by the system.
Customer Research
Restaurant Website Analysis
My team and I performed user research for a restaurant’s website to analyze where customers were having troubles to perform certain actions such as finding the menu, ordering and getting confirmation emails.
Customer Research
User Research to Make a Decision
Gathered requirements from both my university and students to help decide and plan out which teleconferencing tool to use as online schooling became prevalent.
References
Simmi is competent and organized, and her positive attitude and sense of humor made her popular among our customers and her colleagues.
Tonya Pierce
IT Professional
Her passion for the sessions, as well as her excellent communication skills, immediately made her a valuable member of the group. She would connect with me on a regular basis to ensure that no errors were made, and she often worked ahead of schedule.
Abdelmounaam Rezgui, PhD
IT Professional
Work Experience
➔ Project Manager & Senior Associate Manager at Bazaarvoice
Mar 2022 – Mar 2025
Main Responsibility: Implemented Bazaarvoice’s tools to integrate ratings, reviews, and social content, enhancing global clients’ sales and engagement.
- Drove cross-team collaboration to scale processes externally & internally for a growing social commerce platform
- Managed global clients like Target, Michael Kors, and P&G to integrate reviews and social content on site
- Maintained JIRA tickets, Slack, and Confluence docs to support product and project workflows
- Built scalable processes to support international client onboarding and platform expansion
- Cut production errors by 10%, costs by 20%, and contributed to generating approximately ~$2M in revenue
➔ Project Manager at TransPerfect
Jul 2021 – Oct 2021
Main Responsibility: Ensure that translation projects have the right resources to complete in time and under budget.
- Be the liason for the production team and client to manage changes to the project scope and requirements
- Understand project scope and requirements to effectively delegate tasks to the best vendor
- Performed QA and reduced production errors by 20%, lead times by 15% and costs by 38%
- Oversee the project lifecycle given client specifications, budgets and delivery dates
- Asynchronous communication with international vendors from different timezones
➔ IT Project Management Intern at Illinois State University
Aug 2020 – May 2021
Main Responsibility: Manage and coordinate the development of the IT infrastructure for Illinois State University.
- Assisted in maintaining projects by providing details of the project scope, frequent progress reports and issue resolutions
- Developed Agile based strategies for handling multiple parallel IT projects that met user requirements
- Improved project turnover rate by 20% using Gantt charts to track and guide project progression
➔ Business Development Intern at AbbVie
May 2018 – Aug 2018
Main Responsibility: Research and gather business requirements for the developer team to use when building software solutions.
- Identified technical business opportunities to help AbbVie with client acquisition
- Met with local clients to gather business requirements in order to deliver a technical solution
- Documented meeting notes and business requirements in order to facilitate future meetings
- Analyzed existing databases to reduce data redundancy that caused business challenges
Education
➔ Bachelor of Information Systems from Illinois State University
2017 – 2021
- Coursework included UML diagrams, cybersecurity in the workplace, case study projects, leading teams and project management. Extracurricular activities included managing Indian Student Association (ISA) events and administration, fostering cats and planning/budgeting trips for international students.
➔ High School Diploma from Warren Township High School
2013 – 2017
Additional Skills
- 3rd place in a Mobile App Development contest held by State Farm at Illinois State
- Experience with building out the frontend of a webpage with HTML and CSS
- Learn how to Scope, Budget and use Risk Management when delivering projects
- Getting, filtering and analyzing data from databases such as MySQL with SQL queries
- Using AI (Chat & Perplexity) to better products and process
- Using tools such as Slack, Microsoft Suite (Word, Doc, Excel), Figma, Confluence, Monday, Google Suite (Docs, Slides, Sheets)
Contact
- simron.dhali.singh@gmail.com